

做外貿(mào)跟客戶聊天可是門技術(shù)活,拉近與客戶之間的距離,做事才能事半功倍?。?/p>
今天給大家分享四種不同情境下的回答
客戶說在考慮考慮
普通外貿(mào)人:
No worries, take your time and consider it thoroughly. We'llbe waiting for your decision.
沒問題,您仔細(xì)考慮。我們期待您的決定。
高階外貿(mào)人:
lfully understand your concerns. When choosing a product,you really need to consider it carefully like you do. l believethat you also like this product, otherwise you wouldn't havetaken the time to consider it, right?
我理解您的擔(dān)憂。在選擇產(chǎn)品時(shí),確實(shí)需要像您這樣仔細(xì)考慮。我相信您也很喜歡這款產(chǎn)品,否則您也不會(huì)花時(shí)間去考慮它,對(duì)嗎?
Let me understand which aspect you are concerned about?!have been working in this industry for XX years, and l believe lcan provide you with more professional advice. l can also helpyou save time and solve problems, right?
讓我了解一下您關(guān)心的是哪一方面?我在這個(gè)行業(yè)工作了XX年,我相信我能為您提供更專業(yè)的建議。還可以幫您節(jié)省時(shí)間,解決問題,對(duì)嗎?
客戶對(duì)產(chǎn)品質(zhì)量提出擔(dān)憂
普通外貿(mào)人:
Don't worry, our Quality is absolutely fine.
沒問題,您仔細(xì)考慮。我們期待您的決定。
高階外貿(mào)人:
Yes,lunderstand your concerns. Before we cooperate, nomatter how much lemphasize the excellence of the Quality ofthe product, its authenticity needs to be verified by you.Next,you can experience it yourself for a while, after all, seeing isbelieving, and feeling it is the most real.
是的,我理解您的擔(dān)憂。在我們合作之前,無論我如何強(qiáng)調(diào)產(chǎn)品質(zhì)量的卓越性,其真實(shí)性都需要您來驗(yàn)證。接下來,您可以親自體驗(yàn)一下,畢竟眼見為實(shí),感覺才是蕞真實(shí)的。
We invite you to personally experience our Quality, ratherthan just taking our word for it. Seeingis believing
我們邀請您親身體驗(yàn)我們的質(zhì)量,而不僅僅是聽我們的一面之詞。眼見為實(shí)。
客戶覺得報(bào)價(jià)太高
普通外貿(mào)人:
Don't worry,our Qualityis absolutely fine.
(或直接降價(jià))這已經(jīng)是最低價(jià)格了。
高階外貿(mào)人:
l think you also want to find a good and stable supplier forlong term, you can make a try order to compare everythingdetails. You will know who is the right choice.
我想您也希望找到一個(gè)長期穩(wěn)定的好供應(yīng)商,您可以試著訂,比較一下所有細(xì)節(jié)。您就會(huì)知道誰是正確的選擇。
We understand your concern about pricing, but please trustthat our Quotation matches the value of our products. With afocus on Quality control and after-sales service, we aim to beyour reliable and stable long-term partner.
我們理解您對(duì)價(jià)格的擔(dān)憂,但請相信我們的報(bào)價(jià)與我們產(chǎn)品的價(jià)值相符。我們注重質(zhì)量控制和售后服務(wù),旨在成為您可靠、穩(wěn)定的長期合作伙伴。
客戶已經(jīng)有供應(yīng)商
普通外貿(mào)人:
Sorry to bother you.
很抱歉打擾你。
高階外貿(mào)人:
l know your current have a good supplier for xxx, we are alsogood in china, you can regard us as a plan-B supplier, andnow ... (situation not stable), if you have problem with yourcurrent suppliers, you can try to consider us.
我知道你們現(xiàn)在有一個(gè)很好的 xxx供應(yīng)商,我們在中國也很好,你們可以把我們作為 B計(jì)劃供應(yīng)商,現(xiàn)在.(清況不穩(wěn)定),如果你們目前的供應(yīng)商有問題,可以考慮我們。
Now with economic globalization, a multi-channel supplychain can make your comPany more competitive in the XXX(具體) market for xxx products.
在經(jīng)這今球化的今天,多渠道供應(yīng)鏈可使貴公司的xxx產(chǎn)品在XX市場上更具競爭力。
全球數(shù)字貿(mào)易發(fā)展聯(lián)盟是與國際數(shù)字貿(mào)易、傳統(tǒng)產(chǎn)業(yè)、政府機(jī)構(gòu)等合作共同構(gòu)建的,是一個(gè)由數(shù)字貿(mào)易產(chǎn)業(yè)相關(guān)企業(yè)、組織、機(jī)構(gòu)和個(gè)人等組成的開放性、非營利性國際聯(lián)盟。聯(lián)盟緊緊圍繞數(shù)字貿(mào)易,服務(wù)內(nèi)容涵蓋外貿(mào)數(shù)據(jù)查詢、企業(yè)風(fēng)控、物流配送、供應(yīng)鏈金融、碳中和服務(wù)等多個(gè)領(lǐng)域,旨在推動(dòng)全球數(shù)字貿(mào)易發(fā)展,提高各產(chǎn)業(yè)的效率和競爭力。
箱訊科技作為聯(lián)盟發(fā)起單位之一,承擔(dān)聯(lián)盟秘書處工作。箱訊科技開發(fā)了AnyCase數(shù)字貿(mào)易平臺(tái),可以大大降低交易成本和時(shí)間,提高交易的透明度和安全性,幫助推動(dòng)數(shù)字貿(mào)易的全球化、規(guī)范化和可持續(xù)發(fā)展。歡迎咨詢。